Customer Experience Specialist (CXS) Program Arabic – shop in English (Egypt)
$175.00
Build mastery in Customer Experience (CX) and earn your professional CXS™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of CX knowledge and skills.
Description
Package Summary
Partnered with CRM Middle East to introduce the first comprehensive online CX certification program delivered entirely in Arabic. This collaboration addresses the growing demand for specialized CX skills in the Middle East region. Immerse yourself in the comprehensive and engaging Customer Experience Specialist (CXS)™ program to become a certified CX Leader.
Customer Experience Specialist (CXS)™ Certification
Earn your Customer Experience Specialist (CXS)™ certificate by completing the online courses and passing the certification exam, which will be accessible in your LMS portal after you complete your courses. As a Customer Experience Specialist (CXS)™, you will harness the power of Customer Experience to move the needle in your work and organization. This program develops leaders and advocates for CX across all levels of a company.
Course Details
The six courses in this CX program cover best practices and applied aspects of Customer Experience. Each course ends with a practice test to build your CX skills. Your purchase grants you 3 months of access to the online modules and the Customer Experience Specialist (CXS)™ certification exam, available to you after completion of the courses. Customer Experience Specialist (CXS)™ Program Modules:
- Customer Experience Strategy
- Customer Centric Culture
- Organizational Adoption and Accountability
- Metrics, Measurement, and Return on Investment
- Improvement and Design
- Voice of the Customer and Intelligence
Course Access
This program is entirely self-contained and built for independent study. It allows you to learn and review material at your own pace and schedule. CX University will allow you six months of access to the courses.
Pre-Requisites
No prerequisites are necessary as this course covers all CX Core Competencies.
About CRM Middle East
Partnered with CRM Middle East, CX University developed this Arabic-language CX training program at a crucial time, when businesses in the Middle East are increasingly recognizing the importance of Customer Experience to gain a competitive edge. The Customer Experience Specialist (CXS)™ program will equip professionals with the skills to establish competitive advantages.
Proudly a Recognized Training Provider by the Customer Experience Professionals Association (CXPA), CX University has been approved for its delivery of high curricular standards for providing quality educational resources in Customer Experience.
