90-Day Roadmap to CXS
$1,395.00
Get certified as a Customer Experience Specialist (CXS)™ and fast-track your CX career with expert training, live guidance, and a clear 90-day path to professional success. Bonus: CCXP Exam Prep course included ($199 value).
Description
Level up your CX career in just 90 days.
The 90-Day Roadmap to CXS™ is a guided professional development experience designed to help you master the discipline of Customer Experience and earn your Customer Experience Specialist (CXS)™ certification from CX University.
This blended learning program combines:
- Self-paced, on-demand coursework
- Bi-Weekly live training and interactive group discussions
- Guidance from certified CX professionals
- A collaborative community of professionals like you
- A step-by-step certification roadmap
You’ll finish the course ready to…
- Earn your Customer Experience Specialist (CXS)™ certification, which will validate your mastery of CX
- Contribute to strategic discussions and planning from a customer-centric perspective
- Showcase your skills to lead CX initiatives with confidence
Bonus access to our CCXP Exam Prep Course (a $199 value) – ready for when you choose to pursue the CXPA’s Certified Customer Experience Professional (CCXP) designation*
Program Highlights
- Understand the full scope of the CX discipline
- Learn from research-backed frameworks and real-world case studies
- Study anywhere, anytime with our flexible digital platform
- Join a supportive learning cohort led by certified CX experts
- Earn a certificate that opens doors across industries
June cohort now open!
Online, self-paced courses with weekly virtual meetups! Can’t join the bi-weekly Zoom call? We’ll send you the video recording so you don’t miss a beat.
June cohort kickoff 06/25/25
25-Jun | CX 720 series 90 Days to CCXP | Kickoff–Zoom | 12 Noon-1:30 PM ET |
2-Jul | Office Hours | Office Hours–Slack | 12 Noon-1:00 PM ET |
9-Jul | CX 721 Strategy in Action | CX 721 Strategy Review Session–Zoom | 12 Noon-1:30 PM ET |
16-Jul | Office Hours | Office Hours–Slack | 12 Noon-1:00 PM ET |
23-Jul | CX 722 Culture and Accountability | CX 722 Culture & AccountabilityReview Session–Zoom | 12 Noon-1:30 PM ET |
30-Jul | Office Hours | Office Hours–Slack | 12 Noon-1:00 PM ET |
6-Aug | CX 723 Metrics and Analysis | CX 723 Metrics and Analysis Review Session–Zoom | 12 Noon-1:30 PM ET |
13-Aug | Office Hours | Office Hours–Slack | 12 Noon-1:00 PM ET |
20-Aug | CX 724 Improvement and Design | CX 724 Improvement and Design Review Session–Zoom | 12 Noon-1:30 PM ET |
27-Aug | Office Hours | Office Hours–Slack | 12 Noon-1:00 PM ET |
3-Sep | CX 725 VOC and Intelligence | CX 725 VOC and Intelligence Review Session–Zoom | 12 Noon-1:30 PM ET |
24-Dec | Last Access to System | Last Access |
Who the 90-Day Roadmap to CXS™ is for:
Professionals in marketing, operations, customer service, product, and leadership roles who want to:
- Strengthen their CX capabilities
- Gain recognized credentials
- Contribute to organizational KPIs
- Create a customer-centric culture
- Build long-term customer loyalty
Certifications You Can Earn:
- Customer Experience Specialist (CXS)™ – course materials, study preparation, and option to take online exam included
- CCXP Exam Prep Course – included as a bonus to prepare you for future CCXP exam eligibility*
*The CCXP certification is offered exclusively through the Customer Experience Professionals Association (CXPA). You must qualify independently to sit for the CCXP exam. CX University is a Recognized Training Provider for the CCXP and CXPA.
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