90-Day Roadmap to CXS

$1,395.00

Get certified as a Customer Experience Specialist (CXS)™ and fast-track your CX career with expert training, live guidance, and a clear 90-day path to professional success. Bonus: CCXP Exam Prep course included ($199 value).

SKU: 90DAYCXS062525 Categories: ,

Description

Level up your CX career in just 90 days.

The 90-Day Roadmap to CXS™ is a guided professional development experience designed to help you master the discipline of Customer Experience and earn your Customer Experience Specialist (CXS)™ certification from CX University.

This blended learning program combines:

  • Self-paced, on-demand coursework
  • Bi-Weekly live training and interactive group discussions
  • Guidance from certified CX professionals
  • A collaborative community of professionals like you
  • A step-by-step certification roadmap

 

You’ll finish the course ready to…

  • Earn your Customer Experience Specialist (CXS)™ certification, which will validate your mastery of CX
  • Contribute to strategic discussions and planning from a customer-centric perspective
  • Showcase your skills to lead CX initiatives with confidence

Bonus access to our CCXP Exam Prep Course (a $199 value) – ready for when you choose to pursue the CXPA’s Certified Customer Experience Professional (CCXP) designation*

 

Program Highlights

  • Understand the full scope of the CX discipline
  • Learn from research-backed frameworks and real-world case studies
  • Study anywhere, anytime with our flexible digital platform
  • Join a supportive learning cohort led by certified CX experts
  • Earn a certificate that opens doors across industries

 

June cohort now open!

Online, self-paced courses with weekly virtual meetups! Can’t join the bi-weekly Zoom call? We’ll send you the video recording so you don’t miss a beat.

June cohort kickoff 06/25/25

25-Jun CX 720 series 90 Days to CCXP Kickoff–Zoom 12 Noon-1:30 PM ET
2-Jul Office Hours Office Hours–Slack 12 Noon-1:00 PM ET
9-Jul CX 721 Strategy in Action CX 721 Strategy Review Session–Zoom 12 Noon-1:30 PM ET
16-Jul Office Hours Office Hours–Slack 12 Noon-1:00 PM ET
23-Jul CX 722 Culture and Accountability CX 722 Culture & AccountabilityReview Session–Zoom 12 Noon-1:30 PM ET
30-Jul Office Hours Office Hours–Slack 12 Noon-1:00 PM ET
6-Aug CX 723 Metrics and Analysis CX 723 Metrics and Analysis Review Session–Zoom 12 Noon-1:30 PM ET
13-Aug Office Hours Office Hours–Slack 12 Noon-1:00 PM ET
20-Aug CX 724 Improvement and Design CX 724 Improvement and Design Review Session–Zoom 12 Noon-1:30 PM ET
27-Aug Office Hours Office Hours–Slack 12 Noon-1:00 PM ET
3-Sep CX 725 VOC and Intelligence CX 725 VOC and Intelligence Review Session–Zoom 12 Noon-1:30 PM ET
24-Dec Last Access to System Last Access

CXPA Recognized Training Provider

 

Who the 90-Day Roadmap to CXS™ is for:

Professionals in marketing, operations, customer service, product, and leadership roles who want to:

  • Strengthen their CX capabilities
  • Gain recognized credentials
  • Contribute to organizational KPIs
  • Create a customer-centric culture
  • Build long-term customer loyalty

 

Certifications You Can Earn:

  • Customer Experience Specialist (CXS)™ – course materials, study preparation, and option to take online exam included
  • CCXP Exam Prep Course – included as a bonus to prepare you for future CCXP exam eligibility*

 

*The CCXP certification is offered exclusively through the Customer Experience Professionals Association (CXPA). You must qualify independently to sit for the CCXP exam. CX University is a Recognized Training Provider for the CCXP and CXPA.

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