Customer Experience Specialist (CXS) Program Indonesia
$350.00
Build mastery in Customer Experience (CX) and earn your professional CXS™ certification. Learn at your own pace with comprehensive online courses aligned to the globally recognized domains of CX knowledge and skills.
Description
Customer Experience Specialist (CXS)™ Certification
Earn your Customer Experience Specialist (CXS)™ certificate by completing the online courses and passing the certification exam, which will be accessible in your LMS portal after you complete your courses. As a Customer Experience Specialist (CXS)™, you will harness the power of Customer Experience to move the needle in your work and organization. This program develops leaders and advocates for CX across all levels of a company.
Course Details
The five modules in this course cover best practices and applied aspects of Customer Experience. Each module ends with a quiz to track your progression. Your purchase grants you 6 months of access to the online modules and the Customer Experience Specialist (CXS)™ certification exam, available to you after completing the courses. Customer Experience Specialist (CXS)™ Program Modules:
- Strategy in Action
- Culture and Accountability
- Metrics and Analysis
- Improvement and Design
- Voice of the Customer and Intelligence
Course Access
This program is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. We recommend that you work through each module sequentially.
Pre-Requisites
No prerequisites are necessary as this course covers all CX Core Competencies.
Proudly a Recognized Training Provider by the Customer Experience Professionals Association (CXPA), CX University has been approved for its delivery of high curricular standards for providing quality educational resources in Customer Experience.
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