Certification 2017-08-16T06:41:56+00:00

Be a Master with Professional Certification

CX University’s Certification Program for Customer Experience Specialist (CXS)™ and Patient Experience Specialist (PXS)

Customer Experience Specialist Patient

The Customer Experience Specialist (CXS)™ and Patient Experience Specialist (PXS) certifications elevate your mastery of the Customer and Patient Experience disciplines, enabling you to be a leader for your organization’s experience initiatives.

Now you can earn your certification as a Customer Experience Specialist (CXS)™ or Patient Experience Specialist (PXS) by completing the online courses at your own pace and passing the certification exam.

  • Earn your certification at your own pace.
  • Online Courses are independent study so you can learn on-the-go and find balance in your work and daily life.
  • Show that you’ve mastered the discipline to your employer or prospects.

How to earn your certification

  • Purchase the Bundle of Online Courses and complete them at your own pace.

  • CXU’s Online Courses are comprehensive, yet engaging so you can master your discipline with practical skills and techniques.

  • Once you’ve finished the Online Courses, prepare and take the certification exam offered online through CXU’s testing portal.

  • CXU offers practice tests as part of the Online Course purchase, so you can feel fully prepared for the certification exam.

  • The certification exam is a 2-hour timed, 70 Multiple Choice question cumulative assessment that you need to score 80% or higher in order to pass.

  • You will receive your exam scores immediately following its completion, and when you pass, you’ll receive a digital copy of your certificate to print and display.

certified Customer and Patient Experience

I was quite the novice starting out, but now I feel quite comfortable and proficient in my knowledge of the gains taking the courses.
Katie Christopherson

CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work.

Jeff Hursey, Cisco

These tests immensely helped me solidify my understanding of the CX concepts and gave me great confidence to take the certification exam.

Dharani Milladi, CCXP