talent development

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Empathy Is the Most Critical Soft Skill and Has Been for at Least a Century

By | 2019-01-08T11:34:27+00:00 January 8th, 2019|Categories: Employee Engagement|Tags: , , |

In the Bible of Self-Help Books, “How to Win Friends and Influence People,” by Dale Carnegie, the author spends at least two out of every three chapters discussing an aspect of empathy. Two out of every three. The rest he spends on communication tactics you can employ to make it easier for people to follow your [...]

You want talent, but can you manage it?

By | 2018-09-08T15:15:51+00:00 September 11th, 2018|Categories: Employee Engagement|Tags: , , , |

Can you think of a business that wants untalented workers? And yet, how many businesses have figured out how to reward ambitious tendencies with real opportunity and career growth? The difference is staggering. According to a recent Gallup poll, 32% of all quitters leave due to poor career advancement and promotion opportunities. Literally one-third of retention [...]