soft skill

|Tag:soft skill

Empathy Is the Most Critical Soft Skill and Has Been for at Least a Century

By | 2019-01-08T11:34:27+00:00 January 8th, 2019|Categories: Employee Engagement|Tags: , , |

In the Bible of Self-Help Books, “How to Win Friends and Influence People,” by Dale Carnegie, the author spends at least two out of every three chapters discussing an aspect of empathy. Two out of every three. The rest he spends on communication tactics you can employ to make it easier for people to follow your [...]