self-organizing

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What Can Customer Experience Take from Holacracy and other Self-Organizing Business Models?

By | 2018-11-18T04:22:15+00:00 April 26th, 2018|Categories: Employee Engagement|Tags: , , , , |

Self-organizing models of governance, like holacracy, are comprehensive approaches to structuring and running businesses. They replace the top-down hegemonic system most enterprises still use, replacing the traditional schema with a new way of distributing real authority that instills adaptiveness and employee engagement in the fabric of an organization. Leaders have always delegated, but what makes holacracy [...]