Happiness

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Happiness and The Patient Experience

By | 2018-11-18T04:26:46+00:00 May 8th, 2017|Categories: Patient Experience|Tags: , , , , |

Who’s in charge of the Patient’s Happiness? Much has been written on the role of patient’s happiness as it equates to a positive patient experience. This seems to make sense - happy patients are having a good experience. However, there exists confusion over whose role it is to keep patients happy and if happiness is really [...]