The Discount Revenge Cycle and How to be a Better Communicator

By | 2017-06-02T09:29:24+00:00 September 6th, 2016|Categories: CX Strategy, Experience Design|Tags: , , , |

Customer Experience encompasses a multitude of sub-disciplines and covers substantial ground in the world of business. However, one specific aspect of Customer Experience that interests me in particular and is something I’ve been attuned to for years is the art of communication. Those working within an organization where there is more than one employee, which naturally [...]