A course that merges the what and how of CX with blended online self-study courses and digital meet-ups. Every learner will have their own map constructed to share with their companies. For all CX professionals.
Introduce employees to the basic concepts of Customer Experience (CX) Excellence. This online course series covers the five domains of knowledge and skills essential to the application and practice of the Customer Experience discipline.
With this course you will be prepared to confidently pass the CCXP exam and ramp up your CX career, fueled by the latest research and grounded in proven expertise and best practices.
With this course you will be prepared to confidently pass the Patient Experience Specialist (PXS)™ exam and ramp up your PX career, fueled by the latest research and grounded in proven expertise and best practices.
The concept of universal human emotions and corresponding facial expressions is presented, and you will practice recognizing the basic human emotions through facial expressions.
La série CX500 français couvre les 6 domaines de l’expérience client. Cette série est conçue pour le leadership CX au sein des organisations. Cet ensemble prépare l’apprenant à la certification professionnelle en tant que (CXS)™. Période d’accès de 6 mois.
The CX Graduate Credit Series covers the 6 areas of Customer Experience & is designed for leaders who will be trainers in CX. Prepare for professional certification as a Customer Experience Specialist (CXS)™ and earn 3-6 graduate level college credits.
Become a leader in CX and earn your professional CXS™ certification. Learn online at your own pace with comprehensive CX core courses and 6 months of access.
You are ready to breathe new life into your customer experiences.
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CX University is leading the way in Customer Experience training.
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