Earn your Certification as a Patient Experience Specialist (PXS)!

CX University is now offering the Patient Experience Specialist (PXS) certification for healthcare and related professionals who want to showcase their mastery of the Patient Experience discipline. To earn the Patient Experience Specialist (PXS) certificate, you must complete the Bundle of Online PX Courses and pass the certification exam within a year from purchase.

Get more information by visiting our FAQs page.

View the PX Core-Competencies
Patient Experience Specialist Certificate

The Patient Experience Series: Online Courses

Learn online and at your own pace with our subscription-based packages:




Monthly, Quarterly, or Annual Subscription Plans Available

Monthly, Quarterly, or Annual Subscription Plans Available

Annual Plans with Custom Corporate Pricing

Online Courses in PX Competencies 
Narrative Text 
Reflective and Practical Playbooks
Interactive Application Playbooks
Engaging Videos and Articles
Practice Test Questions for Certification 
Access to PXS Certification Exam 
CX Quotient 
Monthly CXU Student Brief
Support from our Learning Specialist 
Additional Practice Test Questions
Monthly Team Engagement Barometer
Monthly Expert Mentor Call
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Get Started

Patient Experience Practice Test Program

Measure what you know and need to learn about the Patient Experience discipline with CX University’s online Practice Tests.

  • Prepare for your certification exam

  • Get a baseline of your knowledge in PX

  • Identify your strengths and weaknesses in the 4 PX competencies

PX Practice Test Program

$49for the package
  • 100 Multiple Choice questions per content area
  • Correct answers provided at end of test
  • With 4 content areas, you get 400 practice questions!
  • Retake each 100-question test up to 10 times
  • 30 days of access for review

Expert Leadership and Instruction

Janet Biedron Patient experience

Meet Janet Biedron, RN, MSN, MBA.

Janet is CEO/Administrator at LifeCare Hospitals of Chester County, PA. She has been instrumental in CX University’s Patient Experience development and launch and is our leading expert on PX competency training. She currently serves on the CXU Board of Excellence and is a Faculty Thought Leader.

With over 40 years of nursing and hospital administrative experience, as well as 15 years as a hospital CEO, Janet is a fierce advocate for patients and their families. She has designed and implemented patient centric processes with a focus on healthcare providers and patients.

CXU’s Patient Experience Competency Training gives you and your organization the knowledge and tools to deliver superior PX performance.