Expertly written practice tests covering the 6-Core Competencies of Customer Experience. Your purchase gives you access to 600 multiple choice questions with 1 month of access.
CX Practice Test Program
Measure your knowledge of Customer Experience, review for an upcoming certification exam, and learn more about the Customer Experience discipline with the CX Practice Test Program.
Each expertly written practice test covers one of the 6-Core Competencies of Customer Experience*.
- Customer Experience Strategy
- Customer-Centric Culture
- Organizational Adoption & Accountability
- Metrics, Measurement & ROI
- Experience Design, Improvement & Innovation
- Voice of the Customer, Customer Insight & Understanding
With your registration of the CX Practice Test Program, you will receive:
- 100 Multiple Choice questions per content area
- With 6 content areas, you get 600 practice questions
Test Program Features
Each practice test contains multiple choice questions clearly written to address the 6-Core Competencies of Customer Experience. Other features include:
- Correct answers provided at end of test
- Retake each 100-question test up to 10 times
- 30 days of access for review
CX University is endorsed as an Authorized Resource Training Provider by the Customer Experience Professionals Association (CXPA). All products are developed and owned wholly by CX University.
*The 6-Core Competencies of CX were developed by the CXPA, the largest professional network of CX practitioners.
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