CX Practice Test Program


Expertly written practice tests covering the 6-Core Competencies of Customer Experience. Your purchase gives you access to 600 multiple choice questions with 1 month of access.

SKU: CXTESTS Category:


Measure your knowledge of Customer Experience, review for an upcoming certification exam, and learn more about the Customer Experience discipline with the CX Practice Test Program.

Each expertly written practice test covers one of the 6-Core Competencies of Customer Experience*.

  1. Customer Experience Strategy
  2. Customer-Centric Culture
  3. Organizational Adoption & Accountability
  4. Metrics, Measurement & ROI
  5. Experience Design, Improvement & Innovation
  6. Voice of the Customer, Customer Insight & Understanding

With your registration of the CX Practice Test Program, you will receive:

  • 100 Multiple Choice questions per content area
  • With 6 content areas, you get 600 practice questions

Test Program Features

Each practice test contains multiple choice questions clearly written to address the 6-Core Competencies of Customer Experience. Other features include:

  • Correct answers provided at end of test
  • Retake each 100-question test up to 10 times
  • 30 days of access for review

CXPA Recognized Training Provider

CX University is endorsed as a  Resource Training Provider by the Customer Experience Professionals Association (CXPA). All products are developed and owned wholly by CX University.

*The 6-Core Competencies of CX were developed by the CXPA, the largest professional network of CX practitioners.

6 reviews for CX Practice Test Program

  1. Carolyn Gavin (verified owner)

    I recently began using CX University’s study questions to prepare for the CCXP exam. The list of questions is extensive and covers all the major aspects of the CCXP exam in significant detail. The helpful folks at CX University were also extremely flexible in providing the list of questions to me in a format that worked for my needs. Overall, I would strongly recommend utilizing CX University when preparing for the CCXP exam.

  2. Lisa Nance (verified owner)

    Hi Mohamed, wanted to let you know I passed the CCXP exam on Friday!!! I couldn’t have done it if I hadn’t taken all those practice tests from CXU. That really helped me prepare and put me in the test mindset. Hope all is well.

  3. Dharani Milladi (verified owner)

    I registered for the CX Practice Tests from CX University two weeks before my CCXP certification exam. My purchase offered three tests with a variety of challenging questions across all the 6 disciplines recommended by CXPA. This measure-review-learn system immensely helped me solidify my understanding of the CX concepts and gave me great confidence to take the CCXP exam. Now, as a CCXP, I strongly recommend CX University to anyone who is pursuing or working in the CX profession.

  4. Dr. Maneesha Pednekar (verified owner)

    I am pleased to inform you that today I successfully completed the CCXP certification in Mumbai. I would like to thank you and the CX University for the help and support. The material provided by CXU was definitely useful and thought provoking.

  5. Ghulam Ali (verified owner)

    The CXU Team has done an amazing service by putting together a robust and highly challenging question database that prepared me well for the CCXP exam. The CXU CCXP mock tests really do give one a genuine flavor of the nuances and fine shades of meanings of words that one sees in the CCXP test itself. The team is also highly receptive on customer feedback and take action on it with a closed-loop feedback mechanism thus exhibiting customer centric practices themselves!!”

  6. Jill Helmle, Ph.D. (verified owner)

    The practice tests were super helpful during my exam prep. And, I passed!

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