Customer Experience Specialist (CXS)™ Program in Spanish
$750.00
Obtain your certification jointly issued by CX University and Rochat School of Business Switzerland. This program will provide you with the essential skills and knowledge to advance your career in Customer Experience (CX). Based on the latest research, implementation cases, and best practices, this course will prepare you to successfully pass the Customer Experience Specialist (CXS)™ Certification exam in Spanish.
Description
Description / Summary
Be part of the comprehensive CX Core Competency program that covers the 5 domains of CX knowledge and skills. **The course content narratives are in Spanish, some videos are in Spanish, and others have Spanish subtitles.
Course Details
Each of the 5 course modules will cover a fundamental aspect of Customer Experience. At the start of the program, you will be given 6 months to complete it on your schedule. Below is the list of courses included in the Customer Experience Specialist (CXS)™ program in Spanish:
- 721 Strategy in Action
- 722 Culture and Accountability
- 723 Metrics and Analysis
- 724 Improvement and Design
- 725 Voice of the Customer and Intelligence
Course Access
Each online course has been designed to be studied independently, allowing you to learn and review the material at your own pace and on a schedule that best suits you. CX University will allow you six months of access to the courses.
Customer Experience Specialist (CXS)™ Certification in Spanish
Earn your Customer Experience Specialist (CXS)™ certificate in Spanish issued in collaboration with Rochat School of Business Switzerland. Complete the online courses and pass the certification exam, which will be accessible in your LMS portal after you complete your courses. As a Customer Experience Specialist (CXS)™ professional, you will harness the power of Customer Experience to move the needle in your work and organization. This program develops leaders and advocates for CX across all levels of a company.
Expert CX Guidance for the Spanish Speaking Community
The Customer Experience Specialist (CXS)™ certificate in Spanish is collaboratively issued by CX University and Rochat School of Business Switzerland. This strategic collaboration merges CX University’s expertise in online education with the international prestige of Rochat School of Business Switzerland, delivering top-tier customer experience training for both English and Spanish-speaking professionals.
CX University has partnered with renowned CX expert Mauricio Alanís to launch the Spanish version of its Customer Experience Specialist (CXS)™ program. The program has been enriched by the contributions of Mauricio Alanís, a distinguished Customer Experience specialist in the Spanish-speaking world. Alanís has ensured the inclusion of relevant examples and videos that reflect the business context of companies in Latin America, enhancing the program’s applicability and value. With over 15 years of experience in transforming organizations into customer-centric cultures, Alanís ensures that the program is relevant and impactful, empowering participants to enhance customer satisfaction and drive competitive differentiation within their organizations.
Proudly a Recognized Training Provider by the Customer Experience Professionals Association (CXPA), CX University has been approved for its delivery of high curricular standards for providing quality educational resources in Customer Experience.