Media 2018-05-14T06:35:58+00:00

We are at the forefront of providing CX development

CX University is undoubtedly leading the way in Customer Experience (CX) training and talent development. Since our launch in November 2015, we have expanded to meet the global needs for greater CX knowledge and implementation practices. We at CXU support early entry practitioners who may seek further professional development or certification preparation; we turn seasoned professionals into true CX experts and tackle the enormous task of developing CX skills in an organization’s talent pool. And we’re not stopping here. The CXU Thought Leaders will continue to foster learning and growth with new and improved development opportunities, with more chances to learn from their expertise, and an expansion of the CX discipline across industries and languages. It’s an exciting time in the Customer Experience realm. Follow us in the adventure!

CXU Strives for Excellence in Talent Development

We are here to inspire and instill confidence through education and practice of the Customer Experience discipline.
  • Build knowledge in the CX discipline
  • Learn skills to perform their work better
  • Advance their careers through education
  • Influence business performance
  • Increase talent
  • Improve business performance
  • Provide deep insights
  • Achieve innovative change

CXU Press Releases

1902, 2018

Valid Measurement Tool for CX Knowledge now available through CX University

CX University announces today updates to its CX Quotient (CXQ), a measurement tool to benchmark one’s knowledge about Customer Experience (CX) competencies. Originally released in 2017, the CXQ underwent testing for statistical validity to ensure [...]

2901, 2018

CX University Partners with Montgomery County Community College to Offer College Credits

CX University (CXU) announces today a new partnership with Montgomery County Community College (MCCC) that will grant students who complete CXU’s Online Course programs to earn college credits. Both employers and employees will benefit from [...]

Advancing Experiences. CXU latest activities…

¿Habla español? ¡Nosotros también! CX Online Courses translated in Spanish now available!

Traveling workshops facilitated by CXU Founder & CXPA CEO! Check our events page to learn more…

CX transforms the healthcare industry with Patient Experience, and we’re leading the way in PX training…

2702, 2017
1110, 2016

CXU World CX Day 2016

1409, 2016

CXU Open House

108, 2016

CXU on CRMAA Advisory Board

1506, 2016

CXU Revamps Course Offerings

106, 2016

CXU Partners with CRMA Asia

305, 2016

CXU Hosts Workshop for SPLICE

305, 2016
105, 2016
2804, 2016
112, 2015

CX University is Launched

111, 2015

CXPA Endorsement

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