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Show me the Numbers! Part 2
January 17 @ 12:00 pm - 1:00 pm
Show me the Numbers! Part II: Ways To Show CX Causes Financial Benefit.
Part of the series: Financial Measurement is Critical for the Future of CX.
Join Scott McCallister, VP of Consulting at CX University, in his 2nd webinar discussing the brass tacks of drawing quantitative conclusions to your CX initiatives. You will walk away feeling enlightened and empowered to build an effective measurement system for you Customer Experience strategy.
Date and Time: Wed, Jan 17, 2018 12:00 PM – 1:00 PM EST