Customer Think Landing 2018-08-05T13:22:01+00:00

Master the CX profession with CX University!

Online Course Descriptions

Our courses are designed to provide you with the most comprehensive Customer Experience materials while at the same time delivered to you in the most convenient modality. Our virtual learning centers are where you delve into the CX material through online lessons, videos, key CX articles, and learn-as- you-go activities. Each Online Course covers the essential knowledge and skills you need to master your discipline.

Click on the course images below to learn more.

Download the Course Guide

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Earn Your Experience Specialist Certification

Exhibit your mastery and skill of the discipline. Earn your Customer Experience Specialist (CXS) Certificate through CX University.

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Your certificate is sent to you electronically so you can print and display. You’ll also receive the official badge as a png file so you can promote your success in your email signature and on your social accounts!

How to Earn your Customer Experience Specialist (CXS) Certificate:

  • Select your subscription package and plan for Online Courses

  • Complete the 6 Online Courses and prepare for the certification exam

  • Pass the certification exam (offered through CXU’s online testing portal) with a score of 80% or higher

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CX University is my choice for CX training!

“Before enrolling in the CX University program, understanding the CX discipline presented an intractable jumble of concepts, principle and lots of white papers from a host of CX consulting/technology vendors. After I completed the CX University lessons and took the exams, I gained a solid grounding and definite, comprehensive view of the CX industry. Now I can say I have a more disciplined approach to CX and certainly proud to be able to use my knowledge to bring CX transformations to businesses in Africa.”     -Lekan Olayiwola, CCXP

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Your professional development journey begins here.
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