CRM Academy of Asia
Customer Focused Solutions
The Employers' Association
Master the CX profession with CX University!
Online Course Descriptions
Our courses are designed to provide you with the most comprehensive Customer Experience materials while at the same time delivered to you in the most convenient modality. Our virtual learning centers are where you delve into the CX material through online lessons, videos, key CX articles, and learn-as- you-go activities. Each Online Course covers the essential knowledge and skills you need to master your discipline.
Click on the course images below to learn more.
Earn Your Experience Specialist Certification
Exhibit your mastery and skill of the discipline. Earn your Customer Experience Specialist (CXS)™ Certificate through CX University.
Your certificate is sent to you electronically so you can print and display. You’ll also receive the official badge as a png file so you can promote your success in your email signature and on your social accounts!
How to Earn your Customer Experience Specialist (CXS)™ Certificate:
Select your subscription package and plan for Online Courses
Complete the 6 Online Courses and prepare for the certification exam
Pass the certification exam (offered through CXU’s online testing portal) with a score of 80% or higher