Train Your Workforce with Smarter Enterprise Learning Solutions
We deliver cutting edge ELS to organizations across the world
Trusted by
Your Organization needs a well-trained and motivated workforce.
Industry Impact
CX University has trained over 18,500 professionals in over 100 countries.
Award Winning
Clear value for your customer Show your customer their need Your Unique Selling Proposition
Custom Designs
Your Enterprise Learning Solution can be co-created in the language of your organization and aligned to your brand.
Hosted by You
Capable of transferring SCORM files to host on your local platform.
Watch the Preview
"Thanks to CX University’s support, we co-created from scratch an original e-learning course Customer Centricity that’s tailored to our company’s needs. We will distribute it to more than 10 local operating companies in the United States, Europe, and Asia. We are very confident that e-learning from CX University will help enhance Customer Centricity in Konica Minolta worldwide".
Yuka Danno
Konica Minolta
Accomplishments with
Developing
Experience makers
Founded in 2015 by Dr. Mohamed Latib, CX University is a powerhouse in Customer Experience training. Here's what sets us apart:
- Transformative Education: Comprehensive and engaging online courses with options for certification and graduate college credits.
- Industry Impact: Awarded by CXPA in 2022 for making a significant mark on the CX profession.
- Global Reach: Building a vibrant community of CX professionals worldwide - 30K learners in over 115 countries trained.
- Industry Leader: Recognized as a top CX certification program by TechTarget, CX Lead, and LaunchNotes.
Bespoke Enterprise Learning
Co-Create
Building Brilliance Together
Driving performance through co-created learning ecosystems. Smart learning, and shared vision for measurable impact.
Customized
Tailored for Impact
We design solutions that fit your enterprise DNA. customizing learning that drives results.
Maximize ROI
High Impact, Low Cost
Affordable learning solutions for scalable success. redefining enterprise learning efficiency.
The New Status Quo in Attracting and Retaining Customers
Customers are better than ever at spotting which brands provide better services, and their demands are expanding. They might see your brand in an internet search, but you’re passed over for a competitor that has a better appeal.
56% of CEOs identified CX
as #1 strategic focus
Source: Gartner, 2024
of customers are willing to pay
more for great customer experience
Source: The CXi Report, 2021
80% of businesses now
primarily competing on CX
Source: Gartner, 2025
Testimonials
"Thank you so much!! I am very excited as well and sincerely appreciate what you and CX University have helped us achieve! From the workshop to the e-learning module, we are well on our way to accomplishing our mission of helping every employee see that they play a role in driving customer loyalty.
Susan Dieth
Reliant Energy
"Working with CXU has been an incredibly valuable experience for me. The CXU team is dedicated, knowledgeable, and passionate about their work. Whenever I faced challenges or had questions during the development process, their support was prompt and helpful." Their expertise and guidance have been instrumental in honing my customer service skills as well, as a learned a thing or two from how they interacted with their customers.
Efosa Ajorgbor
Learning Management Leader & Customer Experience,
UBA United Bank for Africa Plc Nigeria
" The course with CXU (in English) has allowed me to have a 360° insight regarding Customer experience discipline (internationally). UBA knows where it is going in terms of CX and CXU courses & training are a real compass in the pursuit of an optimal & excellent customer experience. I highly recommend it."
Nancy Mpiere
UBA United Bank for Africa Plc Congo
"A standout session for me was led by Mohamed Latib, Ph.D. A shared experience that impacted those of us that attended, and we all immediately bonded over the activities and information Mohamed shared with us. A memorable session that will leave a lasting impression for sure"
Abbie Overman
Sr IT End User Experience Specialist, Abbott
What We Solve
Generic training doesn’t stick. ELS gives you role-ready, industry-specific learning that blends short e-modules, on-the-job practice, and manager coaching, so skills go from screen to workflow.
- Faster onboarding and time-to-productivity
- Higher compliance completion
- Better customer experience scores
- Fewer errors and escalations
- Clear, trackable ROI from learning
Developing Experience Makers
CX University is the only Recognized Training Provider through the CXPA that offers fully online training in Customer Experience.
Advancing the CX Discipline
CXU is partnered with Moravian University to give learners access to six MBA or MHA credits.
Trusted By
Scalable Solutions for Enterprise Success
Roll out high-impact learning to 50 or 50,000 employee, without the chaos. Our Enterprise Learning Solutions are built as modular, industry-specific pathways.
- Increasing your employees CX expertise
- Well structured and interactive eModules
- Developed for better business performance
- Trusted and proven to increase ROI
FAQs
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Yes—role-based badges and certificates aligned to your KPIs.
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Lorem ipsum dolor sit amet, consectetur adipisci elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur. Quis aute iure reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint obcaecat cupiditat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.