We create customer experience events focussed on improving every aspect of corporate interaction with customers and employees. With year on year attendance growth at our events, we have an impressive track record in attracting major brands and industry experts in delivering and supporting our landmark events. Focus Group Events has been independently accredited by the CPD Standards Office for its ‘Customer Experience Professional Certification’.
Delivering a message without engaging an audience is pointless. We ensure our delegates interact and the content and themes of our conferences are relevant to the audience as well as the economic and social climate.
We provide delegates with both practical and relevant examples as well as the latest research highlighting future trends. We work alongside industry specialists to publish papers, analysis and reports of direct relevance to the delegates attending our events.
Social media plays a big part with LinkedIn and Facebook in particular hosting a community which shares information and strategies all year round – not just during an event. Not restricted to the events we run; we provide input and ideas on a continual basis, which in turn aids engagement and content of events.
Are you interested in attending a customer experience event – speaking, sponsoring or working with us to deliver quality content to an informed audience – we’d love to hear from you.