Partnerships

||Partnerships
Partnerships 2019-01-27T16:11:03+00:00

Expanding Talent Development Globally

with international partnerships

Montgomery County Community College: Higher education for all.

Montgomery Co Community College CX University

Pennsylvania, USA

www.mc3.edu

Montgomery County Community College provides accessible, high-quality education to meet the evolving needs of its extensive student population.

The College’s comprehensive curriculum includes more than 100 associate degree and certificate programs, including specialized workforce development training and certifications, and more than 40 transfer partners. Students enjoy the flexibility of learning at the College’s thriving campuses in Blue Bell and Pottstown and at the Culinary Arts Institute in Lansdale. As an Achieving the Dream Leader College, the College is positioned at the vanguard of national efforts to increase completion, improve learning outcomes, and remove barriers to access for students.

The College is fully accredited by the Commission of Higher Education of the Middle States Association of Colleges and Secondary Schools.

CRMA Asia: bringing together like-minded professionals to advance Customer Relationship Management.

CRMAA logo

 

Asia

www.crmasia.org

CRM Academy of Asia gives people and organizations everywhere the opportunity to network, gain knowledge to develop best practices, and global holistic standards in customer relationships. CRMAA transforms CRM & Customer Experience insight into real-world action, offering corporations and brands the tools, training, and thought leadership they need to become fully customer centric.

  1. Research provided to form the foundation for a rich dialogue for change.
  2. Consulting services address both an organization’s internal readiness and its external customer practices.
  3. Communication strategies are planned company-wide based on experience guidelines and performance measurement tools.
  4. Learning from 1:1 leadership coaching to organization wide educational sessions, CRMAA programs empower and inspire employees at all organizational levels to achieve exceptional results.

Contact CRMAA

EarlyBridge: helping organizations put the customer at the center of their business.

earlybridge_logo_retina

The Netherlands and Singapore

www.earlybridge.com

EarlyBridge builds bridges between organizations and customers by developing and implementing strategies that create an effective dialogue between brand and customers.

EarlyBridge combines strategic long-term consultancy with practical and results-oriented change management:

  1. Generates insights in customers and customer experience
  2. Provides strategic consultancy
  3. Organizes training and workshops

Contact EarlyBridge

Customer Focused Solutions: leading Customer Experience in West Africa.

Customer Focused Solutions CFS

West Africa

www.cfsanalytics.com

CFS combines expertise with innovative technology to deliver end-to-end solutions to improve the overall quality and customer satisfaction index of service-focused organizations.

  • Customer Experience consulting from formulation to implementation
  • Customer Experience technology that’s cutting edge for customer engagement and exceptional service delivery
  • Service Quality Audits to assess adherence to service and operations standards across multimedia and online channels
  • Operations Optimization that includes security systems in all organizational facets
  • Multi-channel Feedback and Analytics to provide comprehensive measurement solutions and far-reaching analytics to gain a strategic advantage

Contact CFS

WOW! Customer Experience: enriching lives and helping customers.

logoWOWCX

 

Latin America

www.wowcx.com

WOW! CX is a leading company based in Argentina, specialized and focused in Customer Experience whose mission is enriching people’s lives by helping companies to transform their business approaches with an outside–in vision and focusing efforts on what is really important for their customers.

 

WOW! CX works with people who manage Customer Experience across a range of sectors in Latin America. Their team of seasoned professionals is highly skilled and on top of CX trends and world class service delivery. Plus, they are Corporate Members of the CXPA.

 

How can WOW! CX can help your company?
  • Design a customer experience strategy
  • Train your team or align it to become fully customer centric
  • Measure the customer experience or design better experiences

Now Launched! CX University Online Courses in Spanish!

Contact WOW! CX

The Employers’ Association, Grand Rapids: operational excellence and sustainability.

The Employers Association partnership

West Michigan, USA

www.teagr.org

The Employers’ Association is a not-for-profit association incorporated in 1939 to provide practical Human Resource Solutions to the West Michigan business community – many having business operations throughout the world. Viewing Human Resources as more of a risk management than a compliance profession, we help hundreds of companies maximize employee productivity and minimize employer liability while seeking operational excellence through practical human resources and management advice, training, benchmark information, and consulting services.

Contact TEA-GR 

The Focus Group: Engage, Inspire, Deliver

The Focus Group customer experience

Oxfordshire, United Kingdom

www.focusgroupevents.com

We create customer experience events focussed on improving every aspect of corporate interaction with customers and employees. With year on year attendance growth at our events, we have an impressive track record in attracting major brands and industry experts in delivering and supporting our landmark events. Focus Group Events has been independently accredited by the CPD Standards Office for its ‘Customer Experience Professional Certification’.

Engagement

Delivering a message without engaging an audience is pointless. We ensure our delegates interact and the content and themes of our conferences are relevant to the audience as well as the economic and social climate.

Content

We provide delegates with both practical and relevant examples as well as the latest research highlighting future trends. We work alongside industry specialists to publish papers, analysis and reports of direct relevance to the delegates attending our events.

Continuity

Social media plays a big part with LinkedIn and Facebook in particular hosting a community which shares information and strategies all year round – not just during an event. Not restricted to the events we run; we provide input and ideas on a continual basis, which in turn aids engagement and content of events.

Collaboration

Are you interested in attending a customer experience event – speaking, sponsoring or working with us to deliver quality content to an informed audience – we’d love to hear from you.

Cxessentials: We Bridge It

cxessentials qatar

Doha, State of Qatar

www.cxessentials.com

Cxessentials is an independent Customer Experience Essentials Management Company.

The business verticals include a wide range of integrated Consultancy, end-to-end Services, innovative Solutions with world-class technology, and University offering training and learnings second to none.

With this impressive amalgamation, Cxessentials is committed to being the best company at bridging customer experience and the essentials for businesses of customers offering unparalleled access to the world of customer experience.

Cxessentials is the key to elevate and to achieve a competitive edge, high customer retention, innovative technology, ROI, growth in profitability, operational excellence, customer satisfaction and an overall improvement of internal and external customer experiences.

Contact Cxessentials