Partnerships

||Partnerships
Partnerships 2017-09-18T13:49:01+00:00

Expanding Talent Development Globally

with international partnerships

Montgomery County Community College: Higher education for all.

Montgomery Co Community College CX University

Pennsylvania, USA

www.mc3.edu

Montgomery County Community College provides accessible, high-quality education to meet the evolving needs of its extensive student population.

The College’s comprehensive curriculum includes more than 100 associate degree and certificate programs, including specialized workforce development training and certifications, and more than 40 transfer partners. Students enjoy the flexibility of learning at the College’s thriving campuses in Blue Bell and Pottstown and at the Culinary Arts Institute in Lansdale. As an Achieving the Dream Leader College, the College is positioned at the vanguard of national efforts to increase completion, improve learning outcomes, and remove barriers to access for students.

The College is fully accredited by the Commission of Higher Education of the Middle States Association of Colleges and Secondary Schools.

CRMA Asia: bringing together like-minded professionals to advance Customer Relationship Management.

CRMAA logo

 

Asia

www.crmasia.org

CRM Academy of Asia gives people and organizations everywhere the opportunity to network, gain knowledge to develop best practices, and global holistic standards in customer relationships. CRMAA transforms CRM & Customer Experience insight into real-world action, offering corporations and brands the tools, training, and thought leadership they need to become fully customer centric.

  1. Research provided to form the foundation for a rich dialogue for change.
  2. Consulting services address both an organization’s internal readiness and its external customer practices.
  3. Communication strategies are planned company-wide based on experience guidelines and performance measurement tools.
  4. Learning from 1:1 leadership coaching to organization wide educational sessions, CRMAA programs empower and inspire employees at all organizational levels to achieve exceptional results.

Contact CRMAA

EarlyBridge: helping organizations put the customer at the center of their business.

earlybridge_logo_retina

The Netherlands and Singapore

www.earlybridge.com

EarlyBridge builds bridges between organizations and customers by developing and implementing strategies that create an effective dialogue between brand and customers.

EarlyBridge combines strategic long-term consultancy with practical and results-oriented change management:

  1. Generates insights in customers and customer experience
  2. Provides strategic consultancy
  3. Organizes training and workshops

Contact EarlyBridge

Customer Focused Solutions: leading Customer Experience in West Africa.

Customer Focused Solutions CFS

West Africa

www.cfsanalytics.com

CFS combines expertise with innovative technology to deliver end-to-end solutions to improve the overall quality and customer satisfaction index of service-focused organizations.

  • Customer Experience consulting from formulation to implementation
  • Customer Experience technology that’s cutting edge for customer engagement and exceptional service delivery
  • Service Quality Audits to assess adherence to service and operations standards across multimedia and online channels
  • Operations Optimization that includes security systems in all organizational facets
  • Multi-channel Feedback and Analytics to provide comprehensive measurement solutions and far-reaching analytics to gain a strategic advantage

Contact CFS

WOW! Customer Experience: enriching lives and helping customers.

logoWOWCX

 

Latin America

www.wowcx.com

WOW! CX is a leading company based in Argentina, specialized and focused in Customer Experience whose mission is enriching people’s lives by helping companies to transform their business approaches with an outside–in vision and focusing efforts on what is really important for their customers.

 

WOW! CX works with people who manage Customer Experience across a range of sectors in Latin America. Their team of seasoned professionals is highly skilled and on top of CX trends and world class service delivery. Plus, they are Corporate Members of the CXPA.

 

How can WOW! CX can help your company?
  • Design a customer experience strategy
  • Train your team or align it to become fully customer centric
  • Measure the customer experience or design better experiences

Now Launched! CX University Online Courses in Spanish!

Contact WOW! CX

The Employers’ Association, Grand Rapids: operational excellence and sustainability.

The Employers Association partnership

West Michigan, USA

www.teagr.org

The Employers’ Association is a not-for-profit association incorporated in 1939 to provide practical Human Resource Solutions to the West Michigan business community – many having business operations throughout the world. Viewing Human Resources as more of a risk management than a compliance profession, we help hundreds of companies maximize employee productivity and minimize employer liability while seeking operational excellence through practical human resources and management advice, training, benchmark information, and consulting services.

Contact TEA-GR