Train your organization
Intense CX Training Program.
Introducing a 2-part training program for organizations to kick their Employee Engagement and Customer Experience strategies into full gear!
Deep Listening: powerfully effective, culturally relevant exercise.
Empathy Coaching: building the capacity to enter into another’s world.
Design Thinking: applying creative solutions to challenging problems.
Fundamental CX Skills: an afternoon diving into the 6-Competencies of CX.
Round out the training with easy-access Online Courses in CX.
ECX400 Series: Executive Online Courses in CX created for the busy professional.
Designed to be completed in as little as 60 to 90 minutes per course.
9-months access to all 6 Executive CX online courses.
Action Learning Workshops
Action Learning Workshops + Custom eModules
Engage by doing.
CX University workshops are action-oriented, where participants learn by doing, transferring skills to the job for immediate application.
Attract and retain top talent who will develop into longterm leaders
Integrate best practices into tangible business outcomes
Empower internal advocates who are passionate about your brand
Break down problems and rebuild into customer-centered solutions
Understand Experience design and restructure iterative processes
Create the ideal organization that knows how to captivate its audience
“I am very excited and sincerely appreciate what you and CX University have helped us achieve! From the workshop to the e-learning module, we are well on our way to accomplishing our mission of helping every employee see that they play a role in driving customer loyalty.”
“I think it’s really good, and one of the better online learning courses I’ve seen.”
Online Courses in CX and PX
Online Courses + Action Learning Workshops
Get more information and review the CX 500 Series Online Course Guide:
What are eLearning Modules?
eLearning Modules Contain:
Time saving training modules with short, digestible lessons
Supportive videos, tables, and graphics
Interactive activities and playbooks
Knowledge checks and assessments
Have a question? We’re here to help.
Contact us and an Experience Specialist will be in touch.